Since launching in January 1992, we have worked hard to make sure that we offer services that are a cut above the competition, providing many companies with premium support either through specific maintenance contracts or under standard consultancy terms.
We are based in Watford, Hertfordshire (junction 21, M25), just 15 miles north of London’s West End, where you’ll also find our computer sales and repair showroom.
We are an Apple Authorised Service Provider, meaning we are trusted by the brand to offer high quality support. Whether you want to buy a new Apple product or you need one repaired, all our engineers are certified by the brand. In the 20 years we’ve been in business, we’ve carried out hundreds of thousands of installs, repairs and upgrades. We also sell third party products.
“The guys at Twilight Zone are my heros. What I love most about these guys is that they actually care about you the person and what is best or right for you. I hands down would recommend going to them above any Apple Store. Excellent service every time I’ve been. Absolutely fantastic staff and make the whole experience enjoyable.”
“Twilight zone did a fantastic job of bringing perfect Wi-Fi speeds to a large house and garden for me with no hassle whatsoever. They are highly professional and do exactly what they say they’re going to do on time and on budget.”
“Thank you for repairing my MacBook Air in a very timely fashion. The service I received was seamless from making the appointment, to collection of my item. The clarity of your process, documentation, CoVid 19 precautions and estimate of time it would take was exceptional in my view. In the event, the repair timescale and outcome exceeded my expectation. I found, without exception, the staff I spoke to were professional, knowledgeable, courteous and customer focused. TZE is a credit to the Apple Brand.”
“Easy to contact people. No wait to get through and excellent customer service. A credit to Apple. What else could one want? Obviously a well run company. Not many of these left!”
“I would like to say I was so impressed with the service I received today from you. I found you to be professional and efficient whilst working within a safe covid environment. You also gave me your professional advice and time on the phone before seeing me today, your support was much appreciated as I am working within time constraints and need my laptop on a daily basis. You fitted me in within a short period and repaired my Apple MacBook. Thank you for offering me such a professional service.”