Board level executives haven’t got time to worry about their technology. They rely on being connected to their business around the clock, whether they’re in the office, or on the other side of the world.
That’s why we offer a dedicated service supporting top level management needs both at the office and in their homes. This ensures that high profile personnel have a single point of access ready to deal with any digital issue, without having to rely on a sometimes stretched in-house IT team.
We give our VIPs 9am to 9pm support, seven days a week, including scheduled visits based on agreed SLAs. We carry out reactive and preventative maintenance onsite, along with telephone and remote access support, offering system installs, migrations and upgrades.
Everything is tailored to ensuring that no matter where they are, VIPs benefit from a smooth transition between office and home worker environments.
“The support provided has been fantastic, always felt very personalised and truly 24/7. The team know that I will only call in an emergency, but when I do, I have their full support.”
“As the company has expanded over the years, Twilight Zone has constantly recommended the optimum solutions for every scenario we have thrown at them and have never failed to deliver on a promise that they have made to us.”